Terriqon’s mobile app is a Progressive Web App (PWA) — it runs in any modern browser, installs directly to the home screen of any Android or iOS device, and works in full without a network connection. Field officers can open a form, fill it in, capture GPS coordinates and photos, and submit data in areas with zero signal. When connectivity returns, everything syncs automatically. This guide walks your field team through installation, form access, data capture, and offline workflows.
Installing the Terriqon PWA
No app store is required. Your field officers install Terriqon directly from the browser in seconds.
Open terriqon.com in Chrome
Launch Chrome on the Android device and navigate to terriqon.com.
Tap the three-dot menu
Tap the ⋮ (three-dot) menu in the top-right corner of Chrome.
Tap Add to Home Screen
Tap Add to Home Screen, confirm the name, and tap Add. The Terriqon icon appears on the home screen like any other app.
Open terriqon.com in Safari
Launch Safari on the iPhone or iPad and navigate to terriqon.com. The PWA install prompt only appears in Safari on iOS — other browsers will not offer the Add to Home Screen option.
Tap the Share icon
Tap the Share icon (the box with an arrow pointing up) at the bottom of the screen.
Tap Add to Home Screen
Scroll down in the share sheet and tap Add to Home Screen. Confirm the name and tap Add.
Open terriqon.com in your browser
Navigate to terriqon.com in Google Chrome or Microsoft Edge.
Click the install icon
Click the install icon (a monitor with a down arrow) that appears in the browser address bar on the right side. If you don’t see it, open the browser menu and look for Install Terriqon.
Confirm installation
Click Install in the prompt. Terriqon opens as a standalone desktop app and is added to your taskbar or applications folder.
Logging In and Accessing Forms
On first launch, your field officer logs in with the email address and password they set when accepting their invitation. After logging in:
- Assigned forms appear as cards on the Home screen, grouped by project.
- All assigned forms are cached locally during the first online session. From that point on, forms are available even without a network connection.
- Any form updates published by a manager are downloaded automatically the next time the device connects to the internet.
Log in and download forms while online before going into the field. The app cannot load new form updates without a network connection. Make sure your team connects at least once before travelling to low-signal areas.
Filling In a Form
Tap the project or form name
From the Home screen, tap the form you want to fill in. The form opens in full-screen mode.
Fill in each field
Work through the form from top to bottom. Required fields are marked with a red asterisk (*). The app will not let you submit until all required fields are completed.
Capture GPS coordinates
For GPS fields, tap Capture Location. The app reads the device’s GPS and records the coordinates. This takes a few seconds outdoors.GPS accuracy is best outdoors with a clear view of the sky. In buildings or dense cover, tap Use my best available location to proceed with the most accurate reading the device can provide.
Add photos
For photo fields, tap Take Photo to open the camera directly, or Choose from Gallery to select an existing image from the device.
Review and submit
Tap Review to see a summary of all your entries before sending. When you’re satisfied, tap Submit.
Offline — Pending Sync
If the device has no connection when you tap Submit, the submission is saved securely on the device and shows a Pending Sync status. No action is needed — it uploads automatically when connectivity returns.
Offline Submissions and Syncing
Terriqon stores offline submissions in the device’s local storage using encrypted on-device caching. No data is lost if the device is restarted, the browser is closed, or the battery dies before syncing.
When the device reconnects to the internet:
- The app detects the connection and begins syncing automatically in the background.
- Each pending submission is uploaded and confirmed by the server.
- The submission status updates from Pending Sync to Synced in the field officer’s Submissions tab.
Field officers can check their sync status at any time by opening the Submissions tab and filtering by status. If a submission fails to sync (for example, due to a server error), it remains in Pending Sync status and retries the next time the app is opened online.
Saving a Draft
If a field officer starts a submission but needs to stop and return to it later — to gather more information, take additional photos, or confirm a detail — they can save a draft at any point:
- Tap the Save Draft button (available in the bottom toolbar while filling in a form).
- The incomplete submission is saved locally and appears in the Drafts section of the Submissions tab.
- Tap the draft to reopen it and continue where you left off.
- Drafts are not submitted and do not appear in the project’s submission count until they are finalised and submitted.
