# Terriqon ## Docs - [Terriqon Cancellation Policy, Refunds, and Data Retention](https://help.terriqon.com/account/cancellation-and-refunds.md): Cancel your Terriqon subscription from the billing portal. Monthly plans have a 72-hour refund window; annual plans a 30-day prorated refund window. - [Manage Your Terriqon Subscription, Billing, and Seats](https://help.terriqon.com/account/managing-your-subscription.md): Upgrade or downgrade your Terriqon plan, manage seats, switch billing cycles, and view invoices. Only Organization Admins can access billing. - [Compare Terriqon Plans: Starter, Growth, and Enterprise](https://help.terriqon.com/account/plans-and-pricing.md): Compare Terriqon's Starter, Growth, and Enterprise plans. Start with a 14-day free trial — no credit card required. Annual billing saves 20%. - [AI-Generated Reports: What They Are and How They Work](https://help.terriqon.com/concepts/ai-reports.md): Terriqon generates four AI report types from sanitised field data. A named manager must approve every report before it can be downloaded or shared. - [Offline Data Collection: How Terriqon Works Without Internet](https://help.terriqon.com/concepts/offline-mode.md): Terriqon's mobile app works in zero-signal zones. Field officers collect data offline and submissions auto-sync when connectivity is restored. - [Projects and Forms in Terriqon: A Complete Overview](https://help.terriqon.com/concepts/projects-and-forms.md): Projects in Terriqon organize your data collection work. Each project links a form to Field Officers and tracks submissions, KPIs, and AI reports. - [Terriqon User Roles, Permissions, and Seat Management](https://help.terriqon.com/concepts/roles-and-seats.md): Three roles govern access in Terriqon: Organization Admin, Manager, and Field Officer. Only active Field Officers count toward your plan's seat limit. - [Build and Publish Data Collection Forms in Terriqon](https://help.terriqon.com/guides/building-forms.md): Use Terriqon's drag-and-drop form builder to create data collection forms, tag sensitive fields, and deploy them directly to your field team. - [Collect Field Data Online and Offline with Terriqon](https://help.terriqon.com/guides/collecting-data.md): Field officers collect data using the Terriqon PWA — works on Android, iOS, and desktop. Forms work offline and auto-sync when connectivity returns. - [Monitor Field Activity with Terriqon KPI Dashboards](https://help.terriqon.com/guides/kpi-dashboards.md): Terriqon's KPI dashboards show submission counts, completion rates, GPS activity, and data quality scores — all updating in real time as data arrives. - [Invite, Assign, and Manage Your Field Officer Team](https://help.terriqon.com/guides/managing-field-officers.md): Invite field officers to Terriqon, assign them to projects, manage active and suspended status, and keep your team's seat usage under control. - [Review, Approve, and Download AI-Generated Reports](https://help.terriqon.com/guides/reviewing-and-approving-reports.md): Review AI-generated report drafts, confirm PII stripping, then approve or reject. Every report requires a named manager sign-off before download. - [Contact Terriqon Support: Get Help Fast](https://help.terriqon.com/help/contact-support.md): Get help from the Terriqon support team. Submit a support request, email support@terriqon.com, or call +91-9354325271 for billing and account issues. - [Terriqon: Frequently Asked Questions & Answers](https://help.terriqon.com/help/faq.md): Answers to the most common questions about Terriqon: data security, offline mode, AI report accuracy, NGO discounts, form imports, and more. - [How Terriqon Works: From Field Data to Approved Report](https://help.terriqon.com/how-it-works.md): Understand the end-to-end Terriqon workflow: form design, offline data collection, AI report generation, PII protection, and the human approval process. - [Introduction to Terriqon: AI-Powered Field Reporting](https://help.terriqon.com/introduction.md): Terriqon connects field data collection to verified, funder-ready reports automatically. Learn what Terriqon does and how it fits your field programme. - [Quickstart: Set Up Terriqon and Generate Your First Report](https://help.terriqon.com/quickstart.md): Set up Terriqon, build your first form, invite your field team, and generate your first AI report. No credit card required for the 14-day free trial. - [Terriqon Cookies Policy: Types, Consent, and Management](https://help.terriqon.com/security/cookies.md): Terriqon Cookies Policy — how Epixel Software Private Limited uses cookies and similar technologies on terriqon.com. Effective July 1, 2026, Version 1.1. - [Security and Data Protection in the Terriqon Platform](https://help.terriqon.com/security/data-protection.md): How Terriqon secures field data: encryption in transit, role-based access control, private cloud storage, audit logging, and sub-processor details. - [How Terriqon Protects Beneficiary Privacy in AI Reports](https://help.terriqon.com/security/pii-stripping.md): Terriqon strips PII before AI processing. Learn what the pipeline removes, how redaction is logged, and your responsibilities as Data Controller. - [Terriqon Privacy Policy — Data Collection and Your Rights](https://help.terriqon.com/security/privacy-policy.md): Terriqon Privacy Policy — how Epixel Software Private Limited collects, uses, and protects personal data. Effective July 1, 2026, Version 1.1.